Hello sir,
i would like to inform you that i have airtel prepaid SIM i.e. 8011218755. i have using mobile GPRS since Apr. In 25 September evening around 1500 hrs i have received a message from airtel service to renewed a service of video_mod subscription, i have been charged Rs.30 from my prepaid account. i am approach the customer care for airtel service i informed that there is no request to send my me on this service. the customer care officer has refund the same amount my account around 16:06.17 hrs on the same day after my telephone conservation. But, i have been charged for Rs. 129.00 for Games download- Rs.99 and AD pack- Rs. 30 without any type of request send to mine. i am call to customer service on 27 September atleast 07 times i have been charged for this 07 calls but no response for the customer service from airtel. Sir, please help me and refund the same my prepaid account. i am again confirm you that there is no request send to me neither SMS nor internet. so please take necessary action to this complaint please. for any type of enquiry please contact [email protected].
Saravanan
Airtel custome
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