Complaint / review / scam report
Airtel
IGNORANT CUSTOMER CARE

THIS IS FOR THE CONCERNED AIRTEL AUTHORITY. I AM A VODAFONE USER AND RECENTLY SWITCHED TO AIRTEL BY PURCHASING A PREPAID CONNECTION NO.8968410287 . I HAD HEARD OF AIRTEL CUSTOMER CARE BEING VERY RUDE AND UNWILLING TO HELP IN DEALING WITH CUSTOMERS BUT GOT TASTE OF THE SAME IN JUST 3 DAYS. I CALLED THEM AGAIN AND AGAIN REGARDING A GPRS PROBLEM BUT EVERYTIME THEIR CUSTOMER CARE EXECUTIVES " DROPPED " THE CALLS. I VISITED THEIR ""SECTOR 35 OFFICE". THE EXECUTIVES SITTING OVER THERE (TO MY SURPRISE, IN CASUAL CLOTHES!! ) WERE EXTREMELY RUDE AND SHOWED TOTAL IGNORANCE TOWARDS MY PROBLEM. THEN THEY TOLD ME TO WAIT FOR HALF AN HOUR TO WAIT FOR THEIR EXECUTIVE TO COME . I WAITED FOR THE SAME BUT ENDED UP GOING HOME FRUSTRATED AND WITH MY PROBLEM UNRESOLVED. PLEASE ARRANGE FOR A CALL BACK OR SOME WAY TO RESOLVE MY PROBLEM. I AM WILLING TO WAIT FOR A FEW DAUS BUT AFTER THAT I WILL HAVE TO RESORT TO THE USUAL COMPLAINING METHOD OF CORPORATE ESCALATION..

PRATIK SHARMA

CONTACT NUMBER- 9988888286. ( PLEASE ARRANGE CALL BACK ON THIS NUMBER )

AIRTEL NO. 8968410287

THANK YOU.
Author: PRATIKSHARMA8


Offender: Airtel

Country: India   State: Chandigarh   City: Chandigarh

Category: Telecommunications

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