Airtel
UNSOLVED COMPLAINT REGARDING EGPRS SIGNALS AND POOR SPEED OF INTERNET WHILE USING ON AIRTEL MOBILE

Dear Sir,

Iam using an AIRTEL HARYANA NUMBER-(91-9729127781). I have a NOKIA N97 MINI handset with me and Iam using their MOBILE OFFICE Internet service on My Handset itself. Iam getting only 1KBPS speed while surfing/downloading/uploading through it. Airtel's customer care executive has said to me that they offer 3-4KBPS SPEED (DOWNLOADING/UPLOADING) and 20 KBPS speed for (SURFING), but that's not happening. Also Iam getting only GPRS signals instead of EGPRS signals at my home location. I have complained regarding all these problems but no solution has been provided to me. The details are as following--

COMPALINT NUMBERS AND THEIR DETAILS--

1.CMOUD21228231219 (DATED-28, 12)(1.29PM)

2.CMOUD31228254392 (DATED-28, 12)(1.55PM)

3.CMOUD31230545167 (DATED-30, 12)(8.45 PM)

Reagrds

KUNAL VASHISHTHA

AIRTEL NUM-9729127781

ALTERNATE CONTACT NUMBER- 91-9254463834

ADDRESS-HNO.354/7, SANT NAGAR, PATIALA CHOWK, NEW HANSI ROAD, JIND-126102, HARYANA