Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Balance not credited | News #67740

Airtel
Balance not credited

Dear sir,

I have taken 2 no. of Airtel from local delar on 30.11.2010 (Nos.are 9163838881 & 9163838999 ) & as per system of co. he told me that ist month i get & Rs.20 TT & get the same. Also told me i will get in 2nd month Rs. 30 & 3rd month Rs.40/-. But till now (17.01.2011) i am not getting Rs.30/- TT (2nd month) for both nos. When i connected with customer care officer today, 1st person checked the system & told me he is taking my complain & get feedback to me. In that time line was disconnect & reconnect once again but 2nd officer surprisingly told me after seeing his system that they have been already credited 2nd month TT in both the nos.& 3rd one will given. I am really socked with Airtel cus care officer beacuse i never seen Rs.30 TT for a single moment, also how can he confirmed me such things as 1st person of same organisation saying another.

This is totaly unexpected things from big service provider like Airtel.

Pls look into the matter seriously & credit my 2nd term TT asap.

Thanks & regards,

Samiran Samaddar

09681726448


Company: Airtel

Country: India   State: West Bengal   City: Howrah

Category: Telecommunications

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