Dear Sir / Madam,
I am using Airtel Mobile Phone Services for the last 18 months. During the past three months, I am not getting the signal in my work place. I have made number of complaints to Airtel thru' email and customer care centre but no result.
Recently, I have opted for MNP (Mobile Number Portability) and wanted to switch over to some other service provider. Immediately, there were number of calls from Airtel - promising me that my problem will be solved soon. But, I sticked to my decision to switch over and made it clear.
In spite of that, they have rejected my request for MNP stating some contractual obligations. When I am asking for the details of such contract existing between Airtel and me, they are keeping silence. I am mentally upset and I feel that I am being harrased by this Service Provider.
Request you to help me in this.
Thanks / Regards,
R.Chandra Sekar
Mob. No. 95000 72270 - Not reachable
Mob. No. 95000 72180 - Being used at home
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