Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Not able to PORT out my number to DOCOMO | News #68503

Airtel
Not able to PORT out my number to DOCOMO

I cannot move away from Airtel! They are not responding to any of my complaints. I have tried to port out but in vain. I have been refused for not having been on the network for 90days! I have been with airtel since 2007! Great harassment they are bringing upon people like us. I have spoken to the customer care agents umpteen number of time... they say they have taken down a complaint but my issue is not solved yet. The people from the customer care asked to go to the showroom to get the issue solved but the people at the showroom were more like ruffians rather than customer care officers. They blame us and go to the extent at even shouting at us. The person there asked me to call customer care from there..which to find the phone inaudible... and the showroom officer says im hard of hearing! Then a rude guy attended the call and asked me the reason for me to have gone to the showroom in the first place. I clearly told him what the problem was and then he explains that there is no need at all for me to have gone to the showrooms thats 15 km from my place. He said he has a complaint placed and that my issue will be sorted out by 9:44:59 AM on 25th which is today... I havent got any calls or messages from airtel and it is almost 9pm now! Government should cancel airtel's licence to operate!


Company: Airtel

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

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