I have recharge my mobile on 04-02 at 06:06 PM for talktime rs 222. Transid : 913842711
and another recharge on 04-02 at 06:52 PM for talktime rs 222 and Transid : 914162889.
At that time my balance was around 525.
On 11-02 98 rs has been deducted for value added service GPRS. I had also made some
calls of no more than 125 rs. But unfortunately they had deducted my balance of rs 250-300.
On inquiry they had no answer regarding the balance deduction for any type of transaction. I
have also confirm the same by sending sms to customer care. (LAST on 121). the details are
as follows :
Last one charges are :
1. last call of rs 1.
2. Value added services rs 98.00 11/02 10:56 AM.
I have also registered an complain for the same to customer care on 20-02 and my
request reference no is CBDCC30220572918.
Today on 26-02, 7 days has been passed but they haven't any answer. And senior manager
are also not taking the call. And after 3 times I end up with the customer care services.
Please take my complain very seriously and do needful.
Thanking you.
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