Whenever I recharge my account with the Airtel recharge card, I get a message stating that I have downloaded some games and I have been charged 50 Rupees.
I called Airtel Customer Care and they promised and assured me that they will credit my account balance within 4 hours but my account was never credited.
This has been happening since last two weeks and the amount is getting deducted in the similar fashion. Now when i try to contact Airtel Customer Care the line gets disconnected and I have been trying to reach them since then but in vain.
This is a modus operandi of Airtel to cheat the customer first by deducting the balance and then by blocking the customer to speak with customer care to get a clarification.
I would appreciate if you take immediate action against them as it is effecting our daily life.
Thanks,
Husain. Barwaniwala
9970915381
Pune
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