Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Activation and Charging money for Alerts without my permission | News #69137

Airtel
Activation and Charging money for Alerts without my permission

Sir,

I have called airtel customer care seven times and all seven didn't gave any solutions to Refund my money. For your kind information i did not activate the Alert option. It got activated by Airtel and they charged me for these alert without my permission. The details of Alerts activated by them and my money deducted them is as follows,

Alert Type Activation date Days/ Frequency Money deducted

Ramayan Alert 25/01 48 96 Rs.

LKD Alerts 02/01 2 or 3 times 20 or 30 Rs.

The customer care didn't respond my complaint and refused to refund me. I want my all money back and also the money charged for calling customer care. Please provide me the way to take serious action against the company. This was happened with me for third time, so I want aware all customer using mobiles and to teach a lesson to the company. Here I briefly writing my complaint because, the Aitel company has 13 cores customers and I calculated that if they deduct money from each customer illegally 10 Rs. each, they can earn 130 cores yearly. I know that they earning by this way, on my fathers mobile they activated number of alert without their permission. Please contact me on email or mobile no. and we have to file a common complaint in court if they deceived you. This is My address and contact details

Mr. Bhushan Shivraj Kantode

C/O Kavtekar.

Vishwa Residency, Dange chowk,

Thergaon, Pune.

Email: [email protected], [email protected]

Mobile: 09730580510, 08928089149


Company: Airtel

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

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