Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Airtel Fixed line complaint | News #69291

Airtel
Airtel Fixed line complaint

Hi,

I am having a airtel number 0120-4312636. I decided to discontinue this number 2 months before. I called customer care and told to disconnect the number. For next 15 days, everyday I got a call that sir please discontinue this number, we are offering you this and that. It was frustrating to answer so many calls. Everytime I said "No, I don't want to discontinue."

One day suddenly I got a call that I have shown interest in continuing the number. This was a bad trick played by some of airtel executive.

Then I called again the customer care executive and told the whole story. He asked me to raise a new request for cancellation. I raised the request (187857235) on march 3rd. CC executive name was Mr. Aadil. Again I got 2-3 calls everyday for one week. Finally I lost my patience and shouted on one such call maker. Calls stopped coming. But as of today on 29th March, Number is still continue. I 've decided to put a request in consumer court for this harassment by Airtel. They are misleading their customers by playing tricks.

Solve the matter as soon as possible.


Company: Airtel

Country: India   State: Uttar Pradesh   City: Jyotiba Phule Nagar

Category: Telecommunications

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