My mobile phone for 981800640 bill dated 6th/April¿11,
I am charged Rs.5199/- for International SMS
I wish to highlight that these nos are local and national nos and not ISD nos.
The Airtel system has charged in my account for ISD rates and so the bill is
5199/- for International SMS.
Requesting you to please do the reversal for the same and confirm.
Also, please note the same problem was observed and shared with Airtel Customer
Care last month and in the same bill dated 6th/April where 2 Adjustment Details entry of Rs.1499/- and Rs.1499/- are for the similar error and later adjusted.
Please consider my case and kindly help to resolve the excess amount charged.
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