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Complaint / review / scam report
Airtel
Unsolicited SMS/Calls and charging therefo

Of late it seems AIRTEL has started playing frauds with their customersThis complaint will show how the AIRTEL Mobile Service Provider is cheating the customers. They are collecting huge amount by pressing into force unsolicited services like Cricket Scores, Fun Videos etc. I am one of the victims who have had fought with them but of no availa .I am quoting a recent case as under:

I have been getting many unsolicited SMSs from my service provider AIRTEL. To quote one typical case, I got unsolicited SMS from 56060(Date19.5.2011, time 7:50 pm) on my mobile number 09896217653 which read as follows:"YOU HAVE BEEN SUCCESSFULLY SUBSCRIBED TO FUNTIME VEDIO SUBSCRIPTION TRIAL FOR A PERIOD OF 2 DAYS"

Since I never had requested for this, why this service is then being provided to me unnecessarily. When I tried to send NOT REQUIRED message to this number, it did not accept this and a sum of Rs.3 were deducted as charges for sending message. You can understand that the harassed customer would like to see that he is not forced to use unsolicited add on services and therefore would send message to them.

I am afraid, this malpractice may continue and the customers will be forcefully charged. I am putting all these issues on the web portal of Govt of India for their information and necessary action on AIRTEL.

It seems AIRTEL is playing frauds and violating govt rules. Inspite of DND Registration(S1029356183), unsolicited SMSs are being sent to the me

Let the public be aware of this and if possible get rid of AIRTEL service.

Dr.S.K.Chakarvarti
Author: skchakarvarti


Offender: Airtel

Country: India   State: Haryana   City: Faridabad

Category: Telecommunications

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