Airtel
Deduction of balance

Hi my name is MAYANK GARG

my mobile number is 9908181341

today morning i got a message from airtel saying thank you for downloading game from airtel live u have been charged rs.99 & i got deducted rs.99. but in actual i have not downloaded any game. when i called 198 to register my complain he is saying that i am saying lie that i have not downloaded any game. according to their records i have downloaded the game in morning at 01:25 AM. but actually i am sleeping at that time not downloading any game. so i request u to look after this and send my money back in my account.this the third time i am getting deducted rs.99 without visiting airtel live for downloading the game

NOTE: THIS IS NOT THE FIRST TIME HAPPENING WITH ME I HAVE REGISTERED COMPLAINT BEFORE ALSO ABOUT 2 MONTHS AGO AND I HOPE THIS TIME IT WILL BE LAST TIME FOR ME TO BOOK COMPLAIN.