Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Unprofessional attitude | News #71197

Airtel
Unprofessional attitude

I reequested Airtel people to transfer my prepaid number to postpaid as i use mobile phone a lot and recharging the mobile is a kind of hassels for me as i travel a lot so i decided to transfer the number to postpaid i got a call from them explaining all the plans and all then they sent a represantative to me for collecting the required documents for transfer and promised me it will hardly take 3 to 4 days to transfer i told them my problem as well that i wouldn't be in the city so they suggested me to carry the sim card which they gave me at the time of collecting me documents that it can be activated anytime but there was no change and i asked them quite sometime about my transfer of the services and they went on teeling me that it shouldn't take anything more than 3 to 4 days to transfer as you are an existing customer but nothing happend as disscussed and its now almost 10 days and no action has been taken yet to transfer the number and they are not even bother to contact me to tell that when it will be done and they haven't even provided me any number to contact them to know the status of the transfer.


Company: Airtel

Country: India   State: West Bengal

Category: Telecommunications

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