Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Bad Customer Service | News #71788

Airtel
Bad Customer Service

Hi,

This is Koustav Roy. I have 5 Airtel Connection in My Family numbers are :-9007284355, 9007284344, 8972116335, 9932593768, 9932593792, 9547530351. And i had face problem in my 9007284355 number that frequently it says "SWITCH OFF" While I try to call this number. For that I had change my handset but the result is same. I have good coverage and also not able to receive any SMS from any operator. And my Dad Rakha Hari Roy is use 8972116335 Number. The number is registered for DND and then also Some Tips pack hadbeen activate on that number and Balance is deducted from His account. Where he does not know anything about that, And due to these reason while i try to call 198 that was my pathetic Experiance for my life to ever call to any Help line Number. Still i cant believe that Airtel is provided this type of customer service? Shame on your Service Shame. The Executive name Tanmoy. Sarol Dev Mondal. Moumite and many more are disconnected my call every time and I tried to call from first three Number to 198 after 10 times i does not get any proper resolution rather than Disconnect the call every time. Then i need to call from my Land line then also i does not get any resolution rather than Disconnect.

So here is my First question:- Will i get any resolution for that same? Why my call had been disconnected? Why you guys are not take any responcibilities for solving the issue?

Every call is recorded to my device also and i launched a Complain in Consumer Forum india.com with the attachment of Bluddy Airtel customer service. And now i decided to leave this service. I already sent SMS to 1909 from 8972116335 for change the operator and i will change every Number from Airtel. Today i am going to send this mail every where with all attachment to know that your executive service. Nobody is responcible in Airtel not Nodal Officer also.

Previous also i send a mail that i want to change my number from reliance to Airtel Number was 9681193355. For that i filled up form and did the all requirement But you guys do not help me out for the same. I wrote a mail to Nodul Office as well as 121 But the result is same no Responce from your end. Really its a Horrible service has been provided by you. I does not wrote you this mail for proper resolution I know that you are not able to provided. I just Inform you what happens in your Service. Bluddy Service. Shame on Airtel.


Company: Airtel

Country: India   State: West Bengal   City: South 24 Parganas

Category: Telecommunications

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