AIRTEL NEVER PAYS HEED TO IT WORT PROVIDER
Dear sir,
This is regarding my landline/broadband/iptv account no. 529224583 phone no. 01244238623. From day one I have been kind of harassed by a company of your repute. Despite my booking a combo plan for all the three services after making prompt payment on 6th June my connection was installed at my address D-15, Green Woods City, Sector 46, Gurgaon 122001 only after waiting for more than one month.
Then after working for a few days the phone line and iptv stopped working, my complaints regarding the same were not listened to. On my recent complaints on the 12th of Aug ref no. 2260438, I was shocked to learn that my connection lies in an expired state. On making request I was told that the issue shall be resolved by 16th Aug. Again on making a complaint on the 17th ref no. 2437136, I was give a time for 18th Aug'11 till 4.30 pm. Still not activated till today. Another complaint is also registered today ref no. 2596214 and am told that my problem shall be resolved no by 27th Aug. Do you think this is the way a company like Bharti Airtel Ltd. functions?
Is this what service you get in the name of technology promised?
I am totally dejected with the malpractices and shall definitely spread this word of non performance.
Finally writing to you is my last refuge, and if this also does not help, I shall surely approach the regulatory bodies in this regard.
I request you to kindly take prompt action, as my patience is now being lost.
Thanking you in anticipation.
Regards
Abhimanyu Bhatia
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