I would like to bring into the notice the cheap tactics employed by Airtel to reject the number porting out of their network, as after my experience I am convinced that this is not the operator to be with and I will make sure many more should flee this cheap operator.
I generated the unique porting code Sep 28th to port this number to Vodafone (I am not going to discuss why I decided though after the porting experience till now I think I will never even think of Airtel again) and submitted the request to Vodafone on 3rd Oct. After 7 days I started following up with both the operator about the status but no one provided me actual status Vodafone said it is still in process and Airtel told they don't know anything about this yesterday out of blue moon I received a call from Airtel saying that they will offer me 10Paisa local A2A and 25 to other number and 50 paise STD for 1 Rs daily rental on my existing prepaid if I decide to be with them which I politely declined and suddenly I received a message from Vodafone stating that my porting request has been rejected by Airtel due to there are subsisting contractual obligation from the subscriber agreement!! what the heck!! what agreement what the hell did you provide me free of cost to sign a agreement with Airtel after this I searched the internet and found that Airtel is doing this most of prepaid subscriber by saying lifetime validity is contractual obligation and using this as excuse to reject the porting rather than improving network and India's worst customer service who doesn't even know what is English let alone speaking I am not sure why they that in menu to say select 1 or 2 for English when you know every-time you will be greeted by someone who doesn't even know anything about what is MNP or any other things.
I would like to let everyone know who are trying to port out of Airtel to be aware of these cheap tactics and be prepared to struggle to get your right i'.e to port the number where you want it to be, and for the others who are even dreaming of getting into Airtel please wake up and forget that once upon a time Airtel used to be good it is worst than the worst operator you might find in any 4th world country.
And if by chance anyone from Airtel happen to read this then please try to retain customer by good customer service and network rather this cheap tactics.
Ofcourse I will write to their nodal office and wherever possible to get me ported out before taking any legal decision and making Airtel pay me for all these agony.
Arun Sharma
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