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Complaint Against Airtel

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Complaint Against Airtel

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[Offline] Pranay Kohad to cccdel, webadmin, director

show details 9:56 AM (4 minutes ago)

Personal Details.

Name Pranay J. Kohad

Mobile No 9860027957

Location Nagpur

Complaint No.1

This is complaint regarding Airtel for not giving me SMS plan which the promise me to give. On 6th oct I decided to PORT my Airtel no into Idea. before porting Customer care call me and ask reason for same for which i said calling rates and sms rate are not affordable to me, therefor i am switching to idea. On that they offer me a plan in which any airtel (local) 10 paise/ mim calling, any other network (local) 30 paise/min calling, STD 50 paise/min calling and 100 sms daily free. Out of which i didn`t yet receive 100 sms daily free. I made a complaint of same for 3 times and customer care said in next 48 hours problem will be solved. Uptill now no action has been taken 6 to 8 days gone. every time they say now i will forward a complaint and don't know what happen to that complaint. They say you will receive complaint no by sms nor that complaint no is received. Please help me regarding same and take necessary action against Airtel for making false promise and improper service.

Complaint No. 2

Sometimes without clicking on any link or replying to any sms few services on my no automatically get start. eg love combo etc. and charges get deduct from my account. These service start without any application unknowingly.


Company: Airtel

Country: India   State: Maharashtra   City: Nagpur

Category: Telecommunications

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