I am Arul. G, My mobile number 9894638077 is with CUG for past 6 years. In the month of June I faced issue with logging to my online account. After serious trouble with Airtel customer service, nodal and apellate, i got the information that my account number is changed with no reasons or request from my side. At that time i saw that they removed my number from CUG and charged all the CUG calls. After series of try with Airtel i fed up as there is no response from the senior level as they started telling useless answer. I paid for all the charges and continued with the service
Again in the month of September i got similar issue and see now also that my account number is changed again for 3rd time. As they had no other answers they finally told a stupid answer that my company asked for refresh of account which is not true as per confirmation I got from HR.This is made true when i see in the bill that my CUG calls are charged again. Now also i am fighting with this people with no proper response from Airtel end.
Service request that i raised are closed by Airtel without any response and customer service and nodal officers are putting the call on hold without responding
Worst thing in this Airtel coverage is a problem at many places now. I am not getting tower at my office as well as at home. Request raised for this are also closed with status as resolved. There are no reponse made for this network issue as of now
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