Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - BARRED THE CONNECTIVITY AND NOT ACTIVATING EVEN AFTER SUBMITTING REQUIRED DOCS | News #73175

Airtel
BARRED THE CONNECTIVITY AND NOT ACTIVATING EVEN AFTER SUBMITTING REQUIRED DOCS

1.All the incoming and outgoing calls are BARRED WITHOUT ANY PRIOR INTIMATION (9440729432)

2.After contacting customer care, they asked to submit required documents to activate the services.

3.I have submitted documents in AMEERPET, HYD AIRTEL OFFICE (Customer Relationship centre in their terminology). And they told me that the activation would be done with in 48 hours of submission.

4.But This is the 7th day after submitting my docs. STILL MY NO. IS NOT ACTIVATED EVEN AFTER 6 DAYS.

If I call to customer care they are telling your documents are not reached to us and they are asking me to contact ameerpet airtel office. If I go there they are telling we have sent it already and your number will be activated by this evening. THIS IS THE DAILY RESPONSE I AM GETTING FROM AIRTEL FROM LAST 3 DAYS.

AFTER GETTING SEVERE FRUSTRATION WITH AIRTEL I AM WRITING THIS.And because of their irresponsibility I have lost my job. Atleast avoid these type of issues from now without happening to others. Can anybody please help me to resolve this problem. Airtel people please dont play with customers

EVEN THOUGH THE DOCUMENTS ARE SUBMITTED DIRECTLY IN AIRTEL OFFICE, THE RESPONSE IS VERY BAD


Company: Airtel

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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