Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - One Rupee is being cut everyday unconditionally | News #73261

Airtel
One Rupee is being cut everyday unconditionally

My mobile number is 9960434700. I have one paise per second offer with Airtel. I have been using this sim-card for 3 years now. About 4 months ago, in September I started receiving some jokes (one per day - exactly around 12.00 Noon) as SMS from Airtel. That was purely unintended. I didn't subscribe for them. But still I used to receive those messages.

Suddenly one day I found out that my balance which was supposed to be around 75/- has become 35/-. Alarmed by this, I decided to call the service centre and find out the reason. But somehow the very next day, I received an SMS asking me to type so-and-so number to stop receiving the Funny Jokes SMS (which I didn't subscribe in the first place) and to renew the expired service type some %__ number.

From that I understood that my balance was stolen by these so called funny messages. I obviously chose to stop receiving the jokes as they were very bad in the first place. Then again I renewed my balance and the stealing stopped. But only for a week or so.

Now it is even bad. I don't receive any messages/SMSs, but still I started losing my balance (at the rate of one rupee per day). This is very frustrating and the only time I don't lose any more money is when ever I have balance less than 1 Rupee. It is very depressing to know that we are being stolen so openly.

:(


Company: Airtel

Country: India   State: Goa

Category: Telecommunications

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