Since past few days I have been getting an SMS "You have been renewed for JOKE PACK 2419 subscription service from Airtel. You have been charged Rs 1.0".
Initially I thought that there is a glitch in your system as there were no Jokes coming via SMS.
Later I realised that money was actually being deducted.
I have not subscribed to this service. I tried to unsubscribe by the following 2 SMS methods
UNSUB JOKES
UNSUB MJKE
However I get an SMS back "service not available"
On calling your customer support, they mentioned that this service has been activated since March and there is a daily deduction of Rs 1.0. But I only started getting this deduction since the past few days/weeks. Besides I am not getting any JOKES via SMS. Anyways the customer support guys could not provide any useful support and after holding the line for 5 mins also could not put me on to his superiors (Pawan Kumar) because he was busy. He said that is senior would call in 15 mins, but no call has come even after 30 mins.
I clearly remember deactivating the JOKES service few years back. After which the JOKES stopped coming.
I SIMPLY CANT IMAGINE YOU GUYS SUBSCRIBING FOR ME WITHOUT MY PERMISSION AND ALSO CHARGING FOR IT WITHOUT PROVIDING ANY SERVICE.
I want all my money that has been deducted these few years, back. This is so unfair for you guys to steal money like this.
Name: Glenn
mobile no: 9967416419 (MUMBAI)
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