Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Old number not reactivated | News #73831

Airtel
Old number not reactivated

I am struggling to follow up with Mr. Sheetal Kanungo from last 15 days to reactivate my old mobile number, but pathetic responce from him, it is on his choice whether he will receive my call for follow up or not, if received by mistake, a new excuse will be given, i wrote a communication to him on 7th after getting frusted, communication was&&&-Dear Mr. Sheetal,

This is regarding Mob No 9179001001 in name of Bharat Business Channel Ltd which we discontinued in the month of Nov’11 due to signal problems. Bills pending for the same (total amount due was 5928.44 as on 03-12) was paid through cheque of Rs 119675, cheque no 622438 on 23-12.

Now we have applied for re activation of this Mob No in individual name of Santosh Kumar Dwivedi, CAF also has been submitted two times but the same is pending till date. We are regularly in follow up with yourself & Mr. Narendra for the same but no action has been taken till date. Even phones are not being picked up by you people, I am feeling helpless, if any issue is there, at least I expect that you inform me accordingly.

Please look into the matter & do the needful.&&&&&-it is 10th today but as usual no responce, they dont bother to keep customer informed, can any body help me?

Santosh Kumar Dwivedi

9074998001

8889933390


Company: Airtel

Country: India   State: Madhya Pradesh

Category: Telecommunications

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