I have complaint about Airtel mobile services, i had paid my bill on 05/03 at airtel
Fort outlet (kamdar tele communication) in Mumbai Rs. 900/- cash to
executive who has noted wrong no. so i immediately informed him and he
changed the no. to correct. but, i have not received payment confirmation till
07/03. Therefore, i visited again to outlet on 07/03 to
reconfirm about my payment confirmation. But they informed me the payment is
not paid in their system,
I spoke to another Executive at the outlet and he assured that he will make
the changes & transfer the payment to my no. and gave me a Complaint no. i.e, 42489889.
on 07/03
I received a call on 11/03 from airtel that the payment is still not paid
and i explain all these details to him, he also assured the payment will be
transfered soon.
I visited your fort outlet on 21/03 again and discussed with Mr. Zaheer (outlet manager)
about the issue but he assured the payment will be credited on my bill.
I had rechecked my mobile no. status on another outlet and it is not showing
any payment made in month of March
I had receiving a text message regularly that my payment is overdue and i
have already paid the amount on 05/03.and i have handwritten receipt
dated 05/03.
On 12/05 my outgoing services are also stopped in spite of their fault which they were not able to solve till now.
with regards
Hanumandas Dasari
07738511636
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