Dear Sir/ Madam
I Munesh Singh Jamwal, R/o # 902, Phase 10, Mohali. Purchased a new connection from your Airtel Outlet at 3B2, Mohali from Gurprit (Executive) and paid him sum of Rs 300 for registration of new connection as per company policy. he provided me a sim with MDN number 8146688644 and told me that somebody may visit at my home at above mentioned address for Verification with in some days but there is no visit made to my home till today and the Mobile number is also barred from your end. When i asked your CCE at 121 he told me that my services are discontinued due to house found locked or person not residing at this address.
Please tell me is this possible that a connection is given to me and i paid Rs 300 for the registration at store and after that when i got my bill after sum days of activation the amount of rs 300 is still there added in grand total of Rs 500 and see my foolishness that i paid it also on 17/05 with rect. number 1355914676 . Why? and second thing is this i received your welcome letter at the same address. Then how is this possible that your verification guy came and found my house locked at day time or i m not residing there.
This is my request to you please looks into the matter and if possible re-initiate the verification tell me the other process to continue my services
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