I am a valued customer of Bharti Telecom i.e Airtel over 5 years, I have complained for the very first time about a wrong charging of rs 150. But surprisingly they filed it & didn't give me any complain no. Later I called again in customer service oh my god that day the worst customer service I have ever had from Airtel. I am calling again and again @ 50p per 3 mins and every agent is avoiding my complains and routing my call to senior and after few seconds they practically end my call. I am very upset not because of my 150 Rs but I am using this connection for years and got this kind of payback. Will wait few days then determinately will borrow my number to another telecom service provider and will never suggest anybody to take this connection. I don't know if a company like Airtel charge their customer for calling customer service is this the proper way to serve or doing business!!! Shame Shame!!
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