Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Unauthorized charges! | News #796

Airtel
Unauthorized charges!

Nothing to say too much,

The company AIRTEL (BHARTI) who claims to be the India's No-1 in Telecommunications has left a NO SATISFACTION in my mind have decided not to use it again in the future and do not recommend anyone to take a new one of Airtel.

I have activated internet feature in my mobile by paying the amount of 249 for a month, CCO told that will be activated within 24 hrs, after waiting for said time I again called the Customer Care that Is It activated on my Number, what happened basically it was activated but the Customer Care Executive has not understood my Query and he just deactivated the Internet feature god knows why?

Than after waiting for 48 hrs again I called the Customer care but my call was not getting Connected and IVR info was to send SMS to customer care and I know that If by talking a CCO is unable to solve the Query then how anyone can solve the query or better say problem by SMS.

After getting frustrated I called up my friend who was working there in the same Customer Care as TEAM LEADER and he told about my whole account details that this was just all fault of a CCO.

So I basically mean to say that why to use the service which is not giving better satisfaction to the Customer.

Thanks and Regards,

Rina Ghosh.


Company: Airtel

Country: India

Category: Telecommunications

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