Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Deactived of Sim Card | News #79942

Airtel
Deactived of Sim Card

Hi,

This is to bring to your Notice that i am a customer of Airtel Pre-Paid Sim Card No: (09849447981) for the Past Seven (7) years and i have paid Rs.495/- to convert for the life time and i got the Acknowledgement for the Sim Card is on My name and Address at there Splended Tower Office.

During the past week i have received the message and phone call regarding the submit of the documents and on submitting the document for 3 times and also repeated call from my side to confirm the status i came know that Card is on my name and address for these i have checked so many times with customer care people i they informed to avoid the message. Because there are sending this in Bulk SMS.

On 27/10 i have contact to Airtel Customer and spoken to there Manager M/s. Anjali regarding the Issue. She cross checked my details. Confirmed me that nothing will happen.

On 2/Nov. my simcard is deactived with out any information.

Again i have contact Airtel Customer Care spoken to there executive Rasul. He informed that the due network problem. Sim is Deactive and by the morning it will be solve.

As per the conversion Again with Airtel Customer Care manager M/s. Anjali on 03/11 evening i came to know that my number is deactived. it went for the recycle. With out any prior information they deactived my numbers which is being for seven years. Because of these i am getting of lots of inconvience and i want immediately number active.

kindly Help me in this Regard.

Thanks,

Raza Abbas Mohammed.

#16-11-775//a/1,

Mosaram Bagh,

Hyderabad. 500036

A.P


Company: Airtel

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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