Airtel landline and broad band
Non provision of receipt for cheque paymentrefusal t

Dear Sir,

For payments made through cheques towards the phone bills, the customers are asked to drop the cheques in drop box and the staff in the 'Airtel relationship centres' refuse to give stamped acknowledgement.

there are no answers given for the query as to who will be responsible for the loss of cheque after it has been dropped.

I called up the airtel call centre who also confirmed that NO RECEIPT WILL BE ISSUED FOR CHEQUES DROPPED IN DROP BOX.

I think the consumer has every right to demand the receipt for a cheque placed in the custody of a service provider. My telephone no is 02041206471

R Venkatesan