Complaint / review / scam report
Airtel Prepaid
GPRS BALANCE

My mobile number is 9791127728. I had requested for the activation of 2 GB GPRS using *567# on 30-12-2010 around 12:15 AM. My balance was deducted by Rs 98 at that time only, but i didn't got 2 GB GPRS balance till now. whenever i checks my GPRS balance using *123*10# it is shows "You have 0.00 MB left in your account. Valid upto 28Jan11".

For this i had complained to customer care on 30-12-2010 around 12:30 AM, they told that my problem will be resolved within 48 hours. After 48 hours whenever i calls them they says you will be get 2 GB balance within 24 hours, but not help till now.

I am a student so i need to access internet frequently on move, so please activate my 2 GB GPRS as soon as possible.

Regards,

Pradeep Kuma
Author: pradeep90


Offender: Airtel Prepaid

Country: India   State: All India

Category: Telecommunications

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