Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: EAGLE TRAVELS - SERVICE | News #204576

EAGLE TRAVELS
SERVICE

It is very strange but sad experience with eagle travels. infact i was never interested travelling through sleeping bus from rajkot to pune. due to unavailability of the train tkts i had planned to travel through travel and thought that eagle will be the best travel. i was wrong it was horrible experience i had with. believe me it starts from Rajkot somewhere around 1.30 PM and reached 5.45 PM (nashil phata) next day. driver was not cooperative and when i had asked for he was telling after 30 mins and it will come after 3 hrs. i was travelling with family with 1 kid. my kid was literally tiered bored and crying for this long journey all the have. moreover at the time of sitting into bus and asked to keep my luggage, cleaner denied me not to kept luggae in back as there was no space. infact there were some packages, parcel materials (bering and all) this is the first time i heard that peo[ple travelling in bus denied to keep there luggage. if you want this parcel service then it is my humble request dont club this travel and packaging together it will spoil your customer relationship if you want ot continue. if you are not believing in custiomer relationship then it will of no use... summarizing it was totall 25 hr journey instead of 16 - 18 hr journey. it was our horrible experience and i will never recommend anybody to travel in this bus.


Company: EAGLE TRAVELS

Country: India   State: Gujarat   City: Surendranagar

Category: Traveling & Tourism

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