Dear Mr HASAN JAFFERULLAH,
I had traveled on the same day from chennai to coimbatore My Ticket also got cancelled because of their bus got breakdown and they had informed already to all the customers and helped everyone by booking a ticket in other travels (KPN) and it reached coimbatore morning at 7.28a.m me to working in an MNC, and there was no additional charges collected by anyone of them for traveling with other travels (KPN) and the bus quality was also same like GARUDALAYA GOOD and their staffs behavior was good.
Me to got a call from same number and person apologized for the inconvenience and explained about their breakdown and assured that it wont happen again.
Good customer service from the travels i had not got any such kind of customer service from any of the travels like KPN, ABT, POORNIMA, PNKSRT and extra...
Note: I use to travel in the same travels for past 1year 4months there was no issues with them and the timing was also AWESOME.
Hats off for the GARUDALIYA travels keep your customer service same like this don't go down.
Dear Mr HASAN JAFFERULLAH pls don't blame the travels person for your personal issues i hope we had traveled in the same bus on that day kindly remove your comment if you feel the same which i had mentioned above be honest to your heart thanks bye.
My Ticket details of my past journey is:
Journey: Chennai to Coimbatore
Journey Date: Sunday, March 25
Travels: Garudalaya Transport (Co-Sadabdi Express)
Passenger Name: M.Sathishkumar
Seat Number (s):L3
PNR: #GDATPEUS26473509-g3
Bus Type: A/C Sleeper (2 1)
Reporting Time:09:15 PM
Departure Time:09.30 PM
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