Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: Gold Star Hospitality (P) Ltd - Fraud/Cheating | News #241667

Gold Star Hospitality (P) Ltd
Fraud/Cheating

I alongwith my husband have been invited for the gift voucher for 4nights and 5days domestic package in Gold Star Hospitality (P) Ltd., Crown Interiors Branch Office at Faridabad on 11.08.11. There, we met Mr. Sunand Ji Jha, Sales Representative and he has offered us the Membership for Rs.1, 46, 000/- for 30 years for family of 4 persons (2 Adults & 2 kids), which includes the following:

1. RCI Membership card,

2. Cottage accommodation in 5star for 3 weeks in a year (domestic & international)

3. Rs.300/- to Rs.350 per day per person for breakfast & dinner,

4. heavy discounted air tickets, e.g. Rs.1, 800/- for Goa return airfare & 15 days Europe tour for Rs.70-80, 000/- for a family of 4 persons which includes Indian Driver with Car, Indian Cook, 5 star cottage accommodation, food (breakfast & dinner) and return airfare.

We had paid Rs.5, 000/- cash on the spot and Rs.24, 000/- cash on 12.08.11 against membership and the rest amount we were told to give after availing

1. 3 nights package in bhimtal & nainital

2. 7 nights package in Goa

3. 15 days Europe tour.

and if we get satisfied, the rest of the payment in EMI option of 5 years to be given after completion of one year of our membership i.e. from August.

and if we donot get satisfied, we will get back Rs.15, 000/- against cancellation of our membership.

We, then, sent a mail to Mr. Sunand on 12.08.11 for organising one week holiday at Goa including accommodation, food & air fare. But, we did not get any response from his side. We, then, forwarded the same mail to Mr. Sachin at Customer Care Department on 18.08.11. He told us that he wants to have a rendezvous with us.

On 20.08.11, Mr. Subhash Chandra, Head of Customer Care Department, Mr. Sachin, Customer Care Representative and Mr. Sunand Ji Jha, Sales Representative had visited our place. They told us that the air tickets will not be provided at the rates mentioned above. Moreover, Mr. Sunand had denied for all the promises he made with us at the time of booking. We completely shattered and asked for the refund of Rs.30, 000/-, the amount paid by us. On this, Mr. Subhash Chandra told us that they will not refund our money in any case and instead of refunding money, they can only provide us domestic holiday which includes only accommodation.

Gold Star Hospitality (P) Ltd. has cheated us. They did fraud with us and made false and fake promises. Now, we want our money back,

Regards,

(Shweta Sharma)

#9818284900 / 8800743999

R/o B-2/303, NHPC Residential Colony,

Sector-41, Faridabad-121010.

Membership No. GSHF108 (given by Mr. Sachin on 18.08.11)


Company: Gold Star Hospitality (P) Ltd

Country: India   State: Haryana   City: Faridabad

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google