I had taken ortel dth connection in December.but the cable line was absent inside the apartment.from December to may, i kept on giving complaints. technicians came from ortel and repeatedly told the same story that the there was no signal as there was no cable line there. finally in May i got an electrician and managed to do the job. the technicians came and confirmed it too. now we are threatened by the bill collection guy a sushant mishra who intimidates my wife in my absence. i have visited ortel office a couple of times and spoken to devanand mishra and soubhagya kar and so has my wife. each time they sent us back saying they would get back to us with the settled bill_with the correct amount deducted from the bill. the worst part is a fellow called babaji who came to give the set-top boxes on December 25 has taken my airtel set-top box. he is not returning it, neither are they settling the bill. this undue harassment has got out of hand and i need immediate redressal from the appellate authority.
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