I had placed a request with airtel customer care for migration to HD package on 03 APR.They told me that engineer would be coming to do the same .no body came . my several calls to airtel people felt on deaf ears. subsequently they started disconnceting my call in the way that i used to call customer care & once i wud reach the stage where i cud speak to customer care exec they wud tell me to sms HELP & somebody wud call but nobody ever called. This kept on happening till 18 apr during which i had made some 200 calls to variuos people, visited airtel service centres, after which i was forecd to switch to DISH TV (ZEE) since i had no tv channles for more than 15 days. then i told airtel people to return my balance which was lying in my acct but they even refused to do that .the dish & set top box r lying with me as waste & my acct balance of 656 rs is still lying with airtel. MR MITTAL IF U R MAN OF SOME REPUTE & INTEGRITY WHICH I HOPE U R SINCE AS AN ARMY OFFICER SERVING THE COUNTRY I EXPECT THIS MUCH FROM U KINDLY RETURN MY MONEY & TAKE MY DISH & SET TOP BOX
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