I am a subscriber of Airtel digital TV having customer ID No 3000752661. SInce last five days few channels of digital TV have not been displaying, the channels Nos are 551 (ETV Marathi), 555 (Star Pravah), 559 (DD Sahyadri), 108 (DD National), 282 (News 24h), etc. I had lodged complaint with the Airtel digital Consumer Service. Everytime they had a separate reply/justification and asking to pay Rs 100/- for their Engineer's visit. Whereas other channels are displaying and even the same channels are displaying in my neighbourhoods. Suddenly non displaying of few channels are not consumer's fault. The Service provider has the liability for the same. My point is that they shouldn't charge money for such where there is no fault at consumer's side. Airtel digital TV are requested to do the needful in this regard to uphold its goodwill.
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