Enrich Salon - Chembur Branch
Suggesting wrong shampoo and conditioner and not exchanging or refunding. Also misbehaving with custome

I HAD PURCHASED 2 PRODUCT FROM ENRICH CHEMBUR BRANCH - POST TREARMENT CONDITIONER SHAMPOO rS.800 AND POST TREATMENT SHAMPOO RS.800. Receipt No: CHMR4028 (invoice No: CHM4071). THIS SHAMPOO WAS SUGGESTED BY THE HAIR STYLIST rAJ SAYING THAT EVEN IF YOU DONT DO THE PROTEIN HAIR TREATMENT BEFORE USING THE SHAMPOO ITS FINE (Shampoo clearly mentions that it’s a post protein treatment shampoo). after USING THE SHAMPOO ONCE MY HAIR BECAME TOTALLY DRY AND OUT OF SHAPE. WHEN I WENT TO THE SALON TO COMPLAIN ON THIS AND RETURN THE PRODUCT in exchange of cash or another shampoo THE COMPLAINT WAS NOT TAKEN PROPERLY AND THE RECEPTIONIST MISBEHAVED WITH me. SEEING THIS I ASKED THEM TO WITHDRAW MY MEMBERSHIP BUT THEY DIDNT AGREE TO DO that also. We are one of the most loyal and oldest members of enrich which was also not looked into. Please look into this matter as this an extremely serious issue and needs to be sorted soon.

My Mobile No: 9819060790

Name: Shalini Aggarwal

Email Id - alishaa.aggarwal@gmail.com

Company: Enrich Salon - Chembur Branch
Country: India
State: Maharashtra
City: Mumbai City

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