ESPIRIT
BAD PRODUCT AND AFTER SALES SERVICE

I WENT TO PURCHASE A WATCH FROM SHOPPERS STOP TO PRESENT TO MY DAD AS A GIFT .I LIKED ONE ESPIRIT WATCH COSTING RS.5500 JUST THE THING WAS IT'S LINK/CHAIN WAS A BIT SMALL.I ASKED THE SALESMAN THAT CAN IT BE EXTENDED HE SAID YES.I WAS READY TO PAY THE FULL AMOUNT THAT DAY ITSELF BEFORE GETTING THE CHAIN EXTENDED BUT THEY SAID THEY KEEP THAT WATCH RESERVED FOR ME N ILL GET IT THE NEXT DAY.I ASKED THEM AND CONFIRMED 4 TIMES THAT WHEN SHOULD I COME BACK TO GET THIS WATCH BECAUSE IT COSTS LOT OF TIME, EFFORT AND MONEY FOR ME TO REACH SHOPPERS STOP (CAMP, PUNE OUTLET) BECAUSE I STAY AT A PLACE 40 KMS AWAY FROM SHOPPERS STOP.I WAS BEING CONFIDENTLY TOLD BY THE SALESMAN THAT ILL GET THE WATCH THE NXT DAY. AFTER THAT I WENT THERE 2 TIMES MORE AFTER GAP OF 2 DAYS BUT I DIDNT GET IT DONE ON MY THIRD VISIT I WAS BEEN TOLD SORRY IT'S NOT POSSIBLE. THEN ALSO I PURCHASED IT IN THE WAY IT WAS BCOZ I LIKED IT.

ON THE DAY WEN I PRESENTED IT TO MY DAY THE FIRST TIME HE WEARED IT THE CHAIN BROKED OUT.IS THIS THE PRODUCT QUALITY OF WATCH COSTING RS 5500.I AM A STUDENT I BOUGHT IT FROM MY SAVINGS N IT WAS MY FIRST PRESENT TO MY DAD.I FELT SO BAD WEN IT BROKED DOWN.

THEN I VISITED SHOPPERS STOP N THEY SAID THEY LL REPAIR N RETURN IT TO ME AT MY ADDRESS IN 10 DAYS.I SAID OK.15 DAYS ARE OVER AND THERE S NO RESPONSE FROM THM...

Company: ESPIRIT
Country: India

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