HomeShop 18
Delivered wrong product

Dear Sir,

This is for the first time I have purchased a jewelry item from home shop 18 "Black Stone with White Pearls Drop Chain Set" and when I got the product in my hand it was completely different, it was a pearl set but under every pearl a black stone is hanging n there is no black stone in the necklace when I received. On the contrary there is pendent which I got, but while ordering it there was no pendent present in the set as well as no pair of earings were alo completely different the what was there in the order. So, I got completely different product then what I have ordered and at the same time I am completely dissatisfied with the type of product that I have got as well as with the services. I feel like I have been completely cheated by such a big brand company.

Please look in to the matter, either I want my right product back or else I want my money back.

Company: HomeShop 18
Country: India
State: Gujarat
City: Vadodara

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