New connection
Residence verification not done

Hi,

I have bought 3 new corporate connections on 18/03, but my all the connections’ are not activate due to negative verification as per Air tell.

But on 22/03 a person came for verification he only asked for ration card and not for ID proof, so my mom show him a ration card as residence proof, after two days later out going calls are barred from the no's and then my all stories started with air tell call centre.

I had a made several calls to them for the activation, but now after 2weeks of time call centre are ordering to visit any air tell branch for the request, I made last today and reference number 650476190 and shift manager is Mrs Pooja and Gaurav.

A part from this all the call centre guys in the night are not good enough to handle the call or reply in proper language (English). They make a lot's of disturbance over the call.

Please some one can help or provide the resolution to me.

Sumit

Company: New connection
Country: India

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