Axis Bank
Not issuing the bills and charging late payment charges and harssing over phone

Sir /Madam;

This is naveen who had taken credit card and was not receiving the statement on time after reporting to axis bank customer care and met official axis bank @ mg road in person, after some time excecutive called me for the payment with latepayment charges included, so i requested them send me the statement along with the expalanation from axis bank manager on the company letterhead later i have informed the same to all the executives till now but non of them reverted back

now ececutives have started harrsing me over the phone telling they are the managers and few days back Ms Asha gave me call for payment and i expalined i can pay u by installments because my father has expired and i have spent more than 3 lakhs same, she reverted back and told manager has agreed for settlement, and make the payment pay 10 installaments 1000 per month and the total amount i need to pay is RS10000

but person by name raju and ravi called for the same and was very rude and harrased me to pay the amount immdiately so plz help me reslove this concern

Company: Axis Bank
Country: India
State: Karnataka
City: Bangalore

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