Axis Bank
WRONG CREDIT CARD STATEMENT DEBITED FROM BANK ACCOUNT

Dear Madam/sir

Myself "MOHAMMAD YUSUF” having Credit Card Number "4718630002123122" from Axis Bank. This shows wrong transaction details regarding TATA INDICOM PAYMENT MUMBAI Dated 21/10 Transaction Reference 25479946 Amount Rs.2700. As per my last payment on 9/8 total payment due was Rs.7.46 CR i.e., I have paid extra amount. After giving several reminder I got a dispute form from Bank. After that I have submitted dispute form on dated 3/11 but I have not getting any solution from Bank side and also I have send 13 reminder to customer.services@axisbank.com, harshala.sangle@axisbank.com.

After several phone call and email I got a mail from Bank dated 5/3 that is the total outstanding amount payable on your credit card account is Rs, 4, 330.35 and Bank request me to make the payment of outstanding amount because the dispute has been resolved in bank’s favor but Till date bank not able to provide me any Phone NO. “Or” Mobile Number and no any such evidence from which the amount is debited. After 2 years later I open an account in Axis Bank at Barrackpore Branch. Suddenly Dated 18/4 bank debited Rs.8110.15 from My Axis Bank Account for the purpose of that dispute of credit card transaction.

In this situation please suggest me what should I do.

Your co-operation in the interim will be highly appreciated.

Regards

Mohammad Yusuf

Mobile:- 9007780381

Yusuf_siddique@yahoo.com

Note: All relevant documents is with me

Company: Axis Bank
Country: India
State: West Bengal
City: North 24 Parganas

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