Axis Bank
Non Issuance Of Secured Credit Card

Sir/madam,

I'm holding an S/B a/c with rajouri garden branch (new delhi) for the last 5 years! I'm pretty satisfied with the services provided to me. But after reading an article i applied for a "SECURED CREDIT CARD" against an FD of Rs25000/- & i was assured by an executive of axis bank that you'll receive your credit card within max. of 15 days. I applied for credit card on 3rd july and got a receipt of my FD on 6th july. I waited for about 21 days & then enquired about it. I was amazed to kow that no progress has been made since then as name of my account is "ANKUR KUMAR SETHI" where as i provided documents showing as "ANKUR KUMAR". I've given all legal documents showing my father name & DOB for confirmation.

After 5 days, the executive keep on repeating that your name issue has been resolved as our branch manager conveyed that you are the legitimate person as per their records. But toay (3rd august) i visited the bank & was shocked to know that nothing has been done & my status is still "PENDING"!

I contacted customer centre but still no help!!! What shall i do know???

ANKUR KUMAR SETHI

a/c:066010100202589

Credit Card Application Reference Number:2157729

Company: Axis Bank
Country: India
State: Delhi
City: West Delhi

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