Axis Bank
FAILED TRANSACTION - AMOUNT DEBITED!!!

Business & Finance

Hi,

Please have a look on the trailing email and help me out for this FAILED TRANSACTION issue. I did not get any single proper response from AXIS BANK. Kindly do the needful.

THANKS

DHIVAKAR

fromDhiva

toibrm@axisbank.com,

salary.power@axisbank.com

dateTue, Nov 2 at 11:32 AM

subjectFAILED TRANSACTION - AMOUNT DEBITED!!!

mailed-bygmail.com

hide details Nov 2 (9 days ago)

Hi,

Kindly do the needful on the below request.

&&&&&&&&&&&-

From : 835970503

To : 211.RM1

Subject: FAILED TRANSACTION - AMOUNT DEBITED!!! Date : 01/11

Email Id:

Branch Id :

Hello,

This is Dhivakar. On Saturday (30/10), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.

So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.

Please find below the transaction details and do the needful ASAP.

Transaction Details

Account Number 910010034384586

Transaction Date 30/10

Transaction Amount INR 200.00

Transaction Type DR

Transaction Description CASH-ATM-AXIS/WORLD BANK, CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--

Thanks and Regards,

M.Dhivakar

Mobile : 919003055524

Reply Reply to all Forward

Reply |Dhiva to TNagar. Operati., ibrm, salary.power

show details Nov 3 (8 days ago)

Hi,

Please find below the trailing email and do the needful ASAP.

From : 211.RM1

To : 835970503

Subject: FAILED TRANSACTION - AMOUNT DEBITED!!! Date : 03/11

Email Id:

Dear Sir/Madam,

Thank you for writing to us.

With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at TNagar. Operationshead@axisbank.com

OR

You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

1800 233 5577

1800 209 5577

1800 103 5577

From a BSNL or MTNL landline - 1860-425-8888 (from anywhere in India)

Assuring you for the best care and attention all times.

Regards,

IT HELP DESK

AXIS BANK LTD

==============================================================================

&&&- Forwarded message &&&-

From: Dhiva

Date: Tue, Nov 2 at 11:32 AM

Subject: FAILED TRANSACTION - AMOUNT DEBITED!!!

- Show quoted text -

To: ibrm@axisbank.com, salary.power@axisbank.com

Hi,

Kindly do the needful on the below request.

&&&&&&&&&&&-

From : 835970503

To : 211.RM1

Subject: FAILED TRANSACTION - AMOUNT DEBITED!!! Date : 01/11

Email Id:

Branch Id :

Hello,

This is Dhivakar. On Saturday (30/10), I tried to withdraw an amount (200) from the World Bank AXIS ATM branch. The transaction was failed due to satellite link problem displayed in the ATM screen.

So I left and have logged in Iconnect to check my account transaction details. I have found that the amount 200 was debited from my account at the World Bank AXIS ATM irrespective of failed transaction.

Please find below the transaction details and do the needful ASAP.

Transaction Details

Account Number 910010034384586

Transaction Date 30/10

Transaction Amount INR 200.00

Transaction Type DR

Transaction Description CASH-ATM-AXIS/WORLD BANK, CHENNAI/CHENNAI

Note: I was trying Customer help line number from Saturday but there is no response.

--

Thanks and Regards,

M.Dhivakar

Mobile : 919003055524

- Show quoted text -

--

Thanks and Regards,

M.Dhivakar

Reply Reply to all Forward

Reply |dhiva.cpt@gmail.com to TNagar. Operati., ibrm, salary.power

show details Nov 8 (3 days ago)

Hi,

Regarding my issue, I am still not getting any response from you and customer helpline as well. If this persists, I must have to go Consumer compliants. I dont have any other way since I dint get any single response.

I will wait for your acknowledgement until tomorrow. Please do the needful.

Thanks and Regards,

M.Dhivaka


Company: Axis Bank
Country: India
State: Tamil Nadu
City: Chennai
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