Axis Bank
Cancellation of Fix Deposit

Dear Sir

I deposit 25000/- in Fix Deposit in axis bank receipt no 909040035208422 . against that deposit bank provide me credit card

after 1 year I want to cancelled my fix deposit, I also purchase 14000/- shoping against credit card

when I submited my FD to bank at andheri branch, they told to go vileparle branch beacause I have to submit credit card, i visit that branch on 27/12 and submit my FD with my credit card. branch officer told me, it will cancelled after 2 days, after 3 days I received a call from axis bank, they told bcoz of creadit card out standing we can not closed this fd, I told them plz cancelled first fd & in that deduct my outstanding amount, bcoz fd is cancelled for money, & I required money . he told ok he will try.

after one week on 1st january I visit bank, for status of my fd, they told he send mail to back office, but still not getting reply . credit card department lid on this FD, then I wait for it, after one week on 7th january I paid all outstanding of creadit card with intrest transaction id is 9514255 dt. 07/01, & submited my online payment receipt to bank, they say again 1 day required for cancellation . now after three days, they still no cancelled my FD receipt.

I was frusted b'coz of there non problem solving attitude. & delay in cancellation of my FD.

Regards

Devendra

(9821538444)

Company: Axis Bank
Country: India
State: Maharashtra

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