Axis Bank
CHEQUE SENT BY BANK THROUGH ITS COURIER WAS DELIVERED AFTER MORE THAN 3 MONTHS

CHEQUE OF RS 3.1 LACS, DT 04.08.10 WAS SENT BY AXIS BANK, SECTOR 16, NOIDA TO MY ADDRESS AT DEHRADUN.THE AMOUNT/CHEQUE WAS REFUND FROM GREATER NOIDA INDUSTRIAL DEVELOPMENT AUTHORITY.THE CHEQUE /WARRANT NO.000355, DT 04.08.10 WAS RECEIVED BY ME ON 18.11.10 AFTER LOT OF FOLLOW UP WITH THE CONCERNED BRANCH OF BANK AND THE COURIER COMPANY.NOBODY FROM THE AXIS BANK EVER CHECKED WHETHER THE CHEQUE HAS BEEN RECEIVED BY THE CUSTOMER OR NOT.MOREOVER, WHEN THE CHEQUE WAS RECEIVED BY ME ON 18.11.10;ITS VALIDITY HAD EXPIRED.I HAD TO AGAIN FOLLOW UP WITH BANK TO GET THE CHEQUE/WARRANT RE VALIDATED.THE AMOUNT WAS FINALLY CREDITED IN MY ACCOUNT IN DEC'10.I SENT A LETTER DT 18.11.10 TO THE CONCERNED BRANCH OF AXIS BANK, AT SEC-16, NOIDA TO RE VALIDATE MY CHEQUE/WARRANT.CONCERNED BANK OFFICIALS INFORMED ME THAT LATE DELIVERY OF CHEQUE IS NOT THEIR RESPONSIBILITY.COMPLAINT WAS ALSO LOGGED BY ME WITH THE COURIER COMPANY AT THEIR WEBSITE XFAS LOGISTICS PVT LTD ON 20.01.11 BUT THEY HAVE ALSO NOT RESPONDED AND VERBALLY INFORMED ME THAT THE MATTER IS OF CONCERNED BRANCH OF BANK ONLY.I REQUEST ACTION/PENALTY AGAINST THE CONCERNED BANK AND BLACKLISTING OF CONCERNED COURIER COMPANY WHO ARE TAKING THE MONEY OF CONSUMERS FOR GRANTED AND NOT DELIVERING THE SERVICES THEY OUGHT TO GIVE.MOREOVER, NOBODY EITHER BANK NOR COURIER IS TAKING RESPONSIBILITY OF THE ISSUE.

REGARDS, ROHIT MOHAN, 9415019113.

Company: Axis Bank
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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