Axis Bank
ATM not working... Services very very bad

On 25 May my card was detained by machine by no reason and the machines buttons were not working fine. Whenever I try to get money from there ATM machine I have to hit the button very hard. I have called there toll free number at least 4 to 5 times. Always the call goes to wrong department than they transfer the line to other department that goes on and on. I wanted to remove money from my account but the card was not working So I have to go to bank for cash.1 June I have gone to bank just get small amount but the system were not working fine. I had waited for at least 2 hrs get to get my money. Around 9.30 AM the bank got open and later when I went on cash counter the female said the cash counter will be opened at 10.00 AM so I waited. I told them to register the details and add it on later they said they can’t around 10.30 AM it happened and later around 11.10 Am they gave us the money in same manner what i told them... When all these was happening the manger operation was just looking at me as if I have gone crazy not even bothered to ask what the problem was. I have called the toll free number of there to complaint about there ATM machines which are not working. It has been months that i have seen the ATM machine working in fine in Andheri. I stay near andheri station. Whenever i call the toll free number they say they are taking care of it. I see no progress. On top they tell me that i can withdraw the money from the other ATM bank. I am allowed 5 times in month later i will be charged for services. I suggest that they should Shut down there bank as well as the ATM... AXIS BANK is worst nightmare. The INDIAN bank is the best

Company: Axis Bank
Country: India
State: Maharashtra
City: Mumbai Suburban

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