Axis Bank
MISUSE OF CREDIT CARD

Dear Sir,

This is in regard to misuse of credit card that happened online. I received a call from AXIS BANK that seems your credit card is misused. I said Yes... thy immediately blocked the card.

Then after that every month ihave been getting statements with intrest and late payment fees of Rs 400/- that has mad eteh amount of Rs 1340/- misused to 5000/- approx... When i called up i was told to submit a dispute form which i did. Now they are saying that it wil take 120 days to solve this. Till then they are charging Rs 400/- late charges and intrest.

I have never ever defaulted on my payments with any bank and this case has spoiled my records in CIBIL. In frustration i paid 1345/- the amount that has beeen misused to be refunded when its solved. But The bank is not ready to solve this. Theyse can atleast reverse late payment charges and reverse intrest charged so that my record in CIBIL is not screwed. The bank is not co-opearting and not ready to solve this.

Can i case against the bank for loss of repuatation and mental haaraasement. morever my record in CIBIL has been spoiled for no fault of mine. How do i resurrect my records with CIBIL?

rgds

SANJAY BERI

9860629777

Credit card no.s 471886100011118880

Company: Axis Bank
Country: India
State: Maharashtra

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