Axis Bank
Wrong debit in account - ATM complaint

Sir,

My father in law had ATM card of Axis bank. Customer ID.173025974, Mr. P.K.Gopinathan Nair, Gitanjali, Perunna East, Kottayam Dt., Changanassery, India Pin.686102 Scheme Code Pre-paid Annuity Card A/c. Currency Code INR. Account No.173010100075970.

On 18-02 (two transactions @ Rs.10, 000/- each) and on 20-02 (two transactions @ Rs 10, 000/-- each) four operations made at Changanassery SBI ATM counter, but in these transactions no cash is received from the ATM counter. Last day I have taken statement of account in that Rs.40, 000/- is debited in the account for these four transactions. The amount is not received from the ATM but the amount is debited in the account. I humbly request you to take prompt and necessary action for crediting the amount in the account. the details of transactions are:

18-02 CASH-ATM/SBI CHANGANACHERR/TRIVENDRUM/180212 10000.00

18-02 CASH-ATM/SBI CHANGANACHERR/TRIVENDRUM/180212 10000.00

20-02 CASH-ATM/SBI CHANGANACHERR/TRIVENDRUM12 10000.00

20-02 CASH-ATM/SBI CHANGANACHERR/TRIVENDRUM12 10000.00

Company: Axis Bank
Country: India
State: Kerala
City: Kottayam

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