Axis Bank
Personal Loan Pathetic Service

I applied for a personal loan in mid June and after some round of verification, Axis Bank says the loan has been approved (mind it!) and and on 27th June I signed the agreement and gave 24 post dated cheques to the Gachibowli Barnch and they said I will get the loan within couple of days. After 7-10 days of waiting to hear back from them, I started calling the DSA/DSE Suresh but he doesn't even bother to pickup the cal. When I visited the the bank then they are saying the process is still not done because of some permanent address related issues. How come they give this kind of foolish reasons after they say the loan is approved and take cheques. Now, after a long wait, Suresh is saying they have couriered the draft on Monday (I don't believe this guy actually) and NOT received the draft yet. I don't know how many days I need to wait for a BlueDart (as per Suresh) delivery.

If this is the service when you are selling a new product, I can guess what kind of service I can get once loan is disbursed (not sure though it will happen or not).

One thing for sure, I had a feeling that only ICICI is big **** but they are not alone. I will at least close my 5 year old Axis savings account for sure just for my mental satisfaction.

Company: Axis Bank
Country: India
State: Andhra Pradesh
City: Hyderabad

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